Support Center

Get help with your XoticPool staking experience

🔐 Wallet Connection Issues

If you're having trouble connecting your Xaman wallet:

Make sure you have the latest version of Xaman app installed
Ensure your device has a stable internet connection
Try clearing your browser cache and cookies
Check that your Xaman app is not in offline mode

💰 Staking Questions

Learn about our staking system:

XOTIC tokens are staked on the XRP Ledger
Staking rewards are distributed automatically
Minimum staking period is 30 days
You can unstake at any time, but rewards may be affected

🛡️ Security & Safety

Your security is our top priority:

All transactions are processed securely on the XRP Ledger
We never store your private keys or seed phrases
Always verify transaction details in your Xaman app before signing
Keep your Xaman app updated for the latest security features

📊 Token Information

About XOTIC (XTP) token:

Token Name: XTP (XOTIC)
Total Supply: 100,000,000 XTP
Issuer: rJ8DkmyuLge3im2qabbUvFBFxstAjWmP9N
Network: XRP Ledger (XRPL)

📞 Contact Support

Email: support@xoticpool.io

Response Time: Within 24 hours

Emergency Issues: Check our status page for system updates

🔍 Troubleshooting

Common solutions:

Page not loading: Clear browser cache and try again
Transaction failed: Check XRP balance and network fees
App not responding: Restart Xaman app and try again
Connection timeout: Switch to a different network or try later

← Back to Home Go to Dashboard →